• Toll Free Tel +1 (866) 372 4536 Mon-Fri 06.00 AM - 10.00 PM (PST)

We want our customers to be satisfied with our products. We encourage quick processing of all our order and trust our courier partner's prompt reliable delivery. Our customer can track their orders until you are delivered. Once your order is confirmed, you will receive the confirmation mail. With the help of that you can track your product location.

Your ordered products from us will be delivered safe and in a given time. Customers can only cancel orders before shipment but once the shipping has done from us, we cannot cancel your order.  

We provide 3 shipment services:

1. Overnight service- It is from U.K to U.K and U.S to U.S. It will take 2-5 days for shipping and the charge is flat $150 per order.

2. Express Mail service- From U.K to U.K, U.S to U.S and U.K to EUROPE, it takes 5-7 business days for shipment and cost is flat $100.

3. Normal service- Normal service will take 7-12 days and will cost flat fee $25.

There can be delay in 1-2 days because of unfavorable weather condition or recipient was not present at the time of delivery. In these cases, we will inform the customer about the delay and provide them the estimated date of delivery.

Re-shipment under following conditions:

1. Products that are damaged during delivery time are entitled for an exchange. Claim can be done within one week of deliver.  Make sure that you send us the proper evidence of the damage product immediately by taking photographs and by mailing us. After verification, we will re-ship your product.

2. If the product is not as per the description present on site. Contact our customer care executive and we will re-ship your order after verification of your complain.

We are totally depending on our customers to provide us the correct and the accurate delivery address for shipping. In case, customer did not receive products because of the given incorrect address, you have to again place an order and have to pay for the fresh order. 

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